Statement of Intent
Highway Workforce is committed to ensuring the delivery of quality services to the satisfaction of its clients at all times. The company is fully committed to working collaboratively with its clients, stakeholders and supply partners to ensure it meets all contractual and legal requirements to which the company subscribes.
Our goals are derived from our core values:
Quality – to deliver a right first time service meeting all necessary standards
Reliability – to deliver on time, every time
Value – to work with our clients to drive down unnecessary costs
Highway Workforce shall be responsible for the training, equality, development, safety and welfare of its employees. It shall encourage their participation in the continual improvement of working practices and quality of services in order to build a sustainable future.
Highway Workforce shall utilise its Management System to define the procedures used by all employees, contractors and suppliers to:
Embrace the our Quality Ethos and this policy statement
Meet all applicable Standards and Specifications for our work
Meet client requirements
Comply with our company standards and industry best practices
Consult with, listen to, and respond to employees, customers and partners to deliver continual improvement of their quality performance.
Recognize those who contribute to their improved quality performance